Zoomai Devops Engineer

Zoom Gateway DevOps Engineer

As a Zoom Gateway DevOps Engineer, you can expect to work on high-impact, large-scale systems that support ZoomAI and Machine Learning services. You'll be part of a fast-moving, technically advanced team focused on building and maintaining highly available (99.999%) services. This is a hands-on role with opportunities to grow, innovate, and contribute to Zoom's cutting-edge AI initiatives.

About the Team

The Zoom Gateway DevOps team is a collaborative, fast-paced group focused on enabling scalable, reliable, and secure infrastructure for ZoomAI and Machine Learning services. With a mix of experienced and early-career engineers, the team fosters an open environment. You'll see knowledge sharing, innovation, and hands-on problem solving are part of the everyday culture.

Responsibilities

• Maintaining ZoomAI services' release deployment and maintenance
• Designing and implementing zero-downtime Zoom services (99.999%)
• Developing CI/CD automation to maintain a scalable architecture
• Working closely with developers
• Automating monitoring metrics, identify and troubleshoot service issues

What We're Looking For

• Hands-on expertise in AWS SageMaker and AWS Bedrock
• Demonstrate experience in Kubernetes and Docker
• Show skills in using Git, Jenkins, ArgoCD, and other DevOps tools
• Bring expertise in Prometheus, Grafana, ELK Stack, and related monitoring tools
• Have strong programming skills in Python, Shell, and other scripting languages
• Own experience in writing and managing Ansible Playbooks and working with Ansible Tower
• Exhibit deep understanding of Linux systems and shell environments
• Carry experience with AWS cloud infrastructure

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.