Pan - emea Channel Account Manager

Pan-EMEA Channel Account Manager

Zoom is hiring a Pan-EMEA Channel Account Manager to drive sales growth and build strategic partnerships. Key responsibilities include developing go-to-market strategies, aligning sales efforts, managing partner relationships, and creating business plans, with a focus on Communications/AI technologies. The ideal candidate excels in business planning, relationship-building expertise, and a deep understanding of technology solutions to support Zoom's success in the EMEA region.

The Zoom sales team drives success through strategic partnerships and a customer-centric approach, expanding global presence and enhancing virtual collaboration for businesses.

Responsibilities

• Developing and executing strategic go-to-market plans to drive revenue growth, increase market share, and achieve sales targets.
• Monitoring sales metrics, analyzing performance data, and implementing corrective actions to ensure continuous improvement.
• Preparing regular sales forecasts, progress reports, and presentations for executive leadership. Cultivating and maintaining solid relationships with Channel Partners, Global/Regional Integrators, and key stakeholders.
• Working across the EMEA region, leveraging your network to establish new business opportunities. Coordinating and motivating cross-functional teams to align sales efforts with organizational objectives.
• Demonstrating deep knowledge of the full Zoom platform with specific focus on Contact Center and UCaaS solutions.
• Articulating compelling value propositions and addressing customer pain points effectively.
• Staying informed of industry trends, competitor landscapes, and customer insights. Collaborating with marketing, product management, and other internal teams.
• Contributing to developing compelling sales collateral and driving product innovation and ensuring alignment across all business functions to maximize market impact.

What We're Looking For

• Have studied Business Administration, Sales, Marketing, or a related field.
• 10 years of experience in sales leadership with a proven track record of exceeding targets and driving business growth.
• Possess understanding of contact centre/UCaaS technologies, industry trends, and customer needs.
• Able to build and maintain strategic relationships with multi-regional Systems Integrators and key partners.
• Demonstrate communication, negotiation, and presentation skills.
• Demonstrate mindset with ability to translate data into actionable insights.
• Possess a results-oriented approach with passion for achieving measurable outcomes.

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.