Operations Cost Analyst

Hardware Asset Manager

Zoom is an award-winning workplace. We have been recognized by Comparably and Glassdoor as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

Responsibilities

• Being responsible for managing the entire lifecycle of hardware assets within Zoom's data centers. Coordinates with data center operations and engineering teams for hardware moves, adds, and changes.
• Maintaining an accurate and up-to-date inventory of all data center hardware assets, including servers, networking equipment, storage devices, and related components
• Refining asset tracking processes and procedures to ensure compliance with up to date company policies and industry best practices.
• Conducting regular audits of hardware assets to verify inventory accuracy and identify discrepancies. Overseeing the decommissioning and disposal of end-of-life hardware, ensuring data sanitization and adherence to applicable rules and regulations.
• Developing and maintaining documentation related to hardware asset management processes and procedures. Performs data analysis to support strategic business decisions.
• Generating reports on asset utilization, lifecycle status, and cost analysis. Performs monthly carrier and data center expense analysis to support cost reduction initiatives. Reviews capital and operational expenses for abnormal usages, rate accuracy and determine course of action to remediate. Manages telecom and data center expenses. Evaluates and track global carrier rate plans (inbound/outbound rate, TF, local#, etc.)
• Supporting the monthly close and forecasting process, working closely with accounting in reconciling month-end close numbers with forecast, and continuously refining forecast variables. Collaborates with the Zoom Accounts payable and Finance teams to manage Purchase Orders and track the receipt of products and services. Ensure timely and accurate delivery to facilitate on-time vendor payments.

What We're Looking For

• BS/BA in Finance, Economics, Accounting, Engineering, or a highly analytical field.
• 5+ years related experience in Finance and Business analysis.
• Demonstrate an understanding of data center hardware components and infrastructure.
• Prioritize asset management software and tools. Build business cases, financial forecasts, pricing analysis, and cost improvement initiatives.

Salary Range or On Target Earnings:

Minimum: $98,900.00

Maximum: $228,700.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.