Business Support Manager - Remote Eligible

Business Support Manager

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career—and a purpose.

About the Role

We are looking for a proactive and detail oriented Business Support Manager to join our Korea team. Reporting to the Country Manager, this role oversees key business support functions across finance, HR, and general administration. You will manage daily financial operations, prepare accurate financial reports, ensure compliance with statutory requirements, and support the full employee lifecycle. This position also coordinates payroll, onboarding and offboarding, statutory training, and works closely with external HR and tax vendors. In addition, you will handle company administrative matters such as legal documentation, corporate registration, and business partner contracts.

Essential Functions

Finance & Reporting

- Manage daily accounting activities and ensure compliance with US GAAP and internal controls.

- Prepare monthly financial statements, bank reconciliations, and management reports.

- Oversee accounts payable, payroll processing, credit control, and inventory reconciliation.

- Support budgeting, forecasting, and financial analysis for the Korea business.

- Coordinate statutory audits and tax filings.

- Control and management of credit risks, including valuation of account receivables and reserves.

- Manage and ensure proper governance over all Accounts payable processing and payments, including expenses claims, supplier invoices and payroll processing.

- Coordinate the quarterly/ annual physical inventory stock count with Operations and ensure reconciliation to ledger.

- Fixed assets management & valuation, including having a robust tracking of demo/ loaner/ evaluation units.

- Review, enhance and implement SOPs and process improvements over cash, assets and liabilities management.

Statutory Reporting & Filing

- Responsible for all statutory financial reporting & filing for ZOLL Korea.

- Managing all tax compliance and returns filing, including annual corporate tax, GST/ Withholding tax, transfer pricing documentation and payroll related items.

- Coordinating with external auditors for the timely completion of annual audited financial statements filing and in accordance with local statutory accounting rules (when applicable).

Budgeting & Forecasting

- Responsible for the annual budgeting & forecasting process for Korea.

- Preparation of the Annual Budgets, including budget load in Hyperion.

- Preparation of rolling Forecasts each month.

- Perform ongoing actual results variance analysis and engagement with Korea Country Manager in managing the Korea P&L.

Business Support: HR and Administrative

- Support employee lifecycle processes including onboarding, offboarding, and training.

- Manage payroll, retirement pension plans, and HR compliance with local regulations.

- Handle employment-related documentation, company seal usage, corporate registration, and legal filing.

- Revise the company's employment rules in accordance with changes to the Labor Standards Act.

- Organize team-building activities and support office operations.

- Manage business partner contracts and assist with ad-hoc projects.

- Provide weekly, monthly and quarterly sales reporting.

Who We're Looking For:

- Someone organized, reliable, and able to manage a wide range of responsibilities.

- Strong financial background and experience with HR or administrative processes.

- A team player who can work independently and communicate effectively.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.