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Jr Escalation Support Engineer - Remote Eligible

Debug and resolve production issues in large-scale web applications and data pipelines.
Remote
Junior
1 week ago
Zipdev

Zipdev

A tech firm specializing in building remote development teams for businesses seeking software engineering and design talent.

Escalation Support Engineer

Zipdev is looking for an Escalation Support Engineer with Python experience to join our remote team.

The Escalation Engineer is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner while remaining aligned with industry and organizational standards.

Essential Duties & Responsibilities:

  • Provides support to the Engineering team, with a high attention to detail
  • Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems
  • Works on systems critical to the organization's current and future operations
  • Debugs production issues across services and multiple levels of the stack
  • Assists with improvement of organizational engineering standards, tooling, and processes
  • Participates in the testing process through test review and analysis, test witnessing, and certification of software
  • Evaluates codes to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems
  • Maintains an understanding of current and new technologies or programming practices through continuing education, reading, and participation in professional conferences, workshops, or groups
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Jr Escalation Support Engineer - Remote Eligible
Remote
Engineering
About Zipdev
A tech firm specializing in building remote development teams for businesses seeking software engineering and design talent.