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IVR Automation Test Engineer
Design and execute automated IVR system test cases for complex call flows
Pune, Mahārāshtra, India
2 days ago
Zensar Technologies
A global software services company specializing in digital solutions, IT transformation, and end-to-end technology services.
6 Similar Jobs at Zensar Technologies
Functional Requirements Creation
Creation of functional requirements based on business/client/end user needs
Experience in technical writing
Experience working on large/complex projects
Ability to communicate with engineers on requirements and expected outcomes
Familiarity with voice components and/or contact center practices/procedures
IVR knowledge of call flows, automation, self service
IVR, Complex ACD testing (both speech and DTMF)
Automation testing using Cyara or similar tools
Smoke testing, System integration testing, regression testing
Creation of Visio call flows, both detailed and high level based off User interface documentation
About Zensar Technologies
A global software services company specializing in digital solutions, IT transformation, and end-to-end technology services.