Esaas - SFDC - Project Management - Implementation & Transformation Services Delivery

Salesforce Project Manager

We are seeking an experienced Salesforce Project Manager to lead and manage the end-to-end delivery of Salesforce solutions. This role involves overseeing all phases of the project lifecycle—from planning and design to execution and closure—ensuring projects are delivered on time, within budget, and aligned with business goals.

Key Responsibilities

Lead Salesforce projects from initiation to closure, including integration and implementation.

Define project scope, goals, deliverables, and success metrics.

Develop detailed project plans and manage timelines, budgets, and resources.

Coordinate cross-functional teams including developers, consultants, and stakeholders.

Translate business requirements into technical specifications.

Monitor project progress and resolve issues or conflicts.

Communicate effectively with stakeholders and provide regular status updates.

Ensure adherence to Salesforce best practices and design principles.

Conduct post-project evaluations and document lessons learned.

Train and support users on Salesforce features and functionalities.

Required Qualifications

Bachelor's degree in Business, IT, or related field.

Minimum 8 years of experience in project management, preferably with Salesforce.

Salesforce Administrator or Developer certification (preferred).

Strong understanding of Salesforce platforms (Sales Cloud, Service Cloud, Marketing Cloud, etc.).

Proficiency in project management tools (e.g., JIRA, MS Project).

Excellent leadership, communication, and organizational skills.

Ability to manage multiple projects simultaneously.

Preferred Skills

PMP, PRINCE2, or Agile/Scrum certification.

Experience with DevOps and deployment strategies.

Advanced Excel skills for data analysis and reporting.

Familiarity with CRM systems and integration patterns.

Soft Skills

Strategic thinking and problem-solving ability.

High emotional intelligence and stakeholder management.

Adaptability and resilience under pressure.

About Us

At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City.