Investigate and resolve production incidents within SLA, perform root cause analysis, and implement permanent fixes. Monitor application health using logging and observability tools (e.g., App Insights, ELK, Splunk) and proactively address performance issues. Develop and deploy hotfixes ensuring code quality, minimal downtime, and rollback readiness. Optimize application performance (memory, database queries, caching) and ensure reliability through resilience patterns. Collaborate with DevOps and stakeholders for release planning, environment management, and compliance/security updates. Maintain documentation and mentor team members, driving automation and continuous improvement in support processes.
Python Data Science (Pandas and NumPy) – Expert
Airflow – Expert
Google Cloud Services – Medium
Writing SQL – Expert
Data migration Knowledge – Medium
At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City.