Job Title

Primary Skill:

Any Bachelor's degree with 6 to 8 years of work experience.

Proficient in requirement understanding, analyzing and translating business needs to technical / Operational requirements.

Experience of working with cross-functional business and IT teams.

US Insurance domain knowledge is MUST TO HAVE

Is able to Collaborate with Product Managers to formulate product vision, strategy, and roadmap

Should own the product backlog, balancing conflicting priorities to determine Prioritization.

Ensure acceptance criteria are met with current release and conduct sprint reviews from a business/customer perspective

Play an active role in mitigating risks and issues impacting day to day business operations.

Produce documentation with stakeholders to support the operations

Provide production assistance and support – resolves system issues.

Understanding of SQL or any similar Database.

Excellent Oral and written communication skills.

Troubleshoot issues as needed in conjunction with Production Support, Operations Support, Client Services, and Release Management

Work Timing : 8:00 AM to 5:00 PM EST ( 6:00 PM to 3:00 AM IST)

Secondary Skills:

Experience in Software Application Development Projects that follow SDLC methodologies like Kanban and Waterfall.

Insurance domain knowledge is added advantage

Business Analyst - Ops/prod Support