Software Engineer

Software Engineer II

The Data Protection Team is looking for a software engineer who shares our desire to build great products for our customers.

We believe that the team should be a place where we can learn and grow by sharing experiences and knowledge. We are developing and maintaining the large-scale components of Zendesk products that focus mainly on the privacy and protection of customer data.

As a Software Engineer II, you will work mostly independently as a programmer, but you will also collaborate with other team members. You will be involved in technical discussions and decision-making.

Here you can learn more about the Advanced Data Privacy and Protection.

What You'll Be Doing:

1. Follow best engineering practices when developing and maintaining Zendesk systems. Mainly in the area of customer data privacy and protection.
2. Write, test, and maintain code used by millions of people worldwide.
3. Continually improve your and your colleagues' code through peer review, pair programming, and knowledge sharing.
4. Learn and use AI every day as a tool to facilitate your work and ship the new product faster.

What You Bring To The Role:

Basic Qualifications:

• 2+ years of experience in writing commercial backend code
• Coding skills in at least one of the following programming languages: Ruby, Java, Python
• And a desire to learn other languages, including a basic understanding of front-end technologies.
• Familiarity with relational databases and key-value data stores.

• You like to learn and apply your knowledge in practice.
• Good appreciation of application development and testing, refactoring, and agile practices.
• Excellent communication skills with the ability to work in distributed teams located across the world.
• Play as a team of individuals. Influence teammates' growth and be open to learning from them.

Preferred Qualifications:

• Experience with modern, highly available, distributed systems
• Familiarity with Kubernetes and Docker
• Familiarity with messaging queues (e.g., Kafka, SQS)
• A degree in Computer Science or similar would be considered an asset.
• Experience working in a SaaS Company

Where We Work:

In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for two days a week.

About Zendesk:

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.

The Poland annualized base salary range for this position is zł179,000.00-zł269,000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.