Hrdirect Service Associate

HRdirect Team Member

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We are looking for our next team member to join our HRdirect team in Manila! By joining HR at SAP, you will find a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations, and one motivated global team working together toward shared goals.

Role requirements:

• Effectively communicate and resolve questions or concerns raised by employees and managers.
• Closely works with HR stakeholders to maintain a healthy level of partnership and collaboration.
• Regularly audits and updates content-related platforms such as the HR Knowledge Base and SAP One pages.
• Supports global and regional projects and initiatives which may be driven towards simplification, ticket prevention, process improvement, or automation.

Confidentiality:

• Follows guidelines and policies in managing confidential data.

Experience & Language Requirements:

• Customer-oriented
• Thrives in a fast-paced and volume-driven environment
• Excellent oral and written skills in English
• 2-5 years of HR specialist/generalist experience

Education:

• Bachelor's Degree or comparable experience

Customer/Partner Interactions:

• Internal (Employees and Managers): 90%
• External (Ex-employees, Banks, Vendors, and others): 10%

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.