Vice President Of Technical Operations

Vice President Of Technical Operations

Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can't do this without you.

About The Role

The Vice President of Technical Operations reports to the COO and serves as his lead technical advisor. This is a strategic leadership role responsible for supporting site operational teams, driving operational excellence across critical environments, ensuring technical standards are upheld, supporting growth and fostering a culture of continuous learning and development. This role will oversee three key functional areas: Critical Environment Management (CEM), Operational Engineering, and Technical Training, aligning them with the organization's operational goals and compliance standards.

Main Responsibilities

Develop and lead a team to perform the following functions:

• Critical Environment Management (CEM)
• Lead the strategic oversight of all critical environments, ensuring uptime, resilience, and compliance with safety and regulatory standards.
• Develop and implement risk mitigation strategies, including operational risk assessments and incident response protocols.
• Development of the Operational Playbook at supporting platforms
• Collaborate with regional and site-level teams to ensure consistent execution of CEM policies and procedures.
• Drive innovation in environmental monitoring, energy efficiency, and sustainability practices.
• Establish and maintain technical standards across operations, ensuring consistency, reliability, and scalability.
• Oversee governance of technical documentation, SOPs, and compliance frameworks.
• Operational Engineering
• Provide initial technical response in the event of a incident
• Coordinate and lead Root Cause Analysis
• Provide technical oversite for procedures
• Provide operational input in the design of Yondr Data Centers
• Training
• Design and implement a comprehensive training strategy for technical and operational staff, aligned with business needs and regulatory requirements.
• Partner with HR and Learning & Development to deliver targeted programmes for onboarding, upskilling, and leadership development.
• Monitor training effectiveness through KPIs, feedback loops, and certification tracking.
• Promote a culture of safety, accountability, and technical mastery across all levels of the organization.

Qualifications And Experience

Strong understanding of critical operations

Proven experience in a senior technical operations role, ideally within critical infrastructure or data centre environments.

Strong leadership and stakeholder management skills, with the ability to influence across functions and geographies.

Deep understanding of CEM principles, technical operations, and adult learning methodologies.

Excellent analytical, strategic planning, and communication capabilities.

Key Competencies

Leadership & Influence

Cross functional collaboration

Strategic Thinking

Technical Acumen

Risk Management

Training & Development

At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process.

Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.