Community Manager (support Team)

Yodeck Community Manager

Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is laser-focused on disrupting the $23B digital signage industry. Yodeck's affordable, easy-to-use, and feature-rich solution has been developed to democratize digital signage and empower with it any and every business around the world. Yodeck was first introduced in 2016 and now powers over 160,000 screens across every type of business from restaurants and retail stores, to schools, stadiums and conference halls. Yodeck is now in the top 5 of digital signage SaaS platforms in the world, and we are looking for curious and smart people to drive even faster!

Yodeck seeks a talented and detail-oriented Community Manager to join our Support Team. This role requires a tech-savvy individual with strong communication skills who will contribute to our community, build, grow, and energize our user community. If you're ready to be intellectually challenged, think creatively, and make an actual impact, this is the career move you've been waiting for. We want to hear from you if you're passionate about simplifying complex ideas and fostering positive customer interactions!

Responsibilities

• Be Our Community Ambassador: Build and expand user communities through education, accreditation programs, meet-ups, webinars and many more.
• Cross-functional Collaboration: Partner closely with Marketing, Product, and Support leadership to align enablement initiatives with campaigns, launches, and strategic priorities.
• Create Impact: Foster self-help forums and promote product adoption by educating and empowering the community.
• Amplify Our Voice: Showcase real-world success stories through social media and content initiatives, using the creative power of our teams.
• Fuel Product Innovation: Collaborate with internal experts to gather user feedback and help integrate it into the product development cycle.