Sales Development Specialist

Sales Development Specialist

Yassir is the leading super app in the on-demand services sector, predominantly operating in the Maghreb region. Our mission is to revolutionize the way daily services are accessible.

Currently established in over 45 cities across several countries such as Algeria, Morocco, Tunisia, and Senegal, our presence also extends to other countries like France and Sub-Saharan Africa. Strongly supported by renowned global investors such as BOND and Y Combinator, pioneers of companies like Airbnb, Stripe, Dropbox, and DoorDash, Yassir has successfully raised nearly $200 million in funding.

Beyond mere service provision, our vision is to create a dynamic market aimed at satisfying the needs of our users while instilling fundamental social values.

Role

Attached to the Commercial Director, this hybrid profile combines skills in data management and commercial operations support. He/she is responsible for analyzing key performance indicators, managing and updating the customer database, assigning commercial accounts, and tracking revenue distribution by activity and service. A true operational relay, he/she acts as a "human CRM" by centralizing and disseminating essential information for team coordination and commercial management efficiency.

Missions

• Commercial Prospecting:
• Segment and target clientele based on available information (demographic, behavioral, sales history, etc.).
• Contact prospects via email or phone, understand their expectations, and propose solutions tailored to their needs.
• Develop a commercial prospecting plan.
• Generate ideas for prospecting, themes, etc.
• Build and cultivate relationships with prospects by initiating communications and generating interest.
• Commercial Development & Analysis:
• Conduct market studies to understand the environment in which the company operates.
• Manage data from new and potential clients in the dashboard, ensuring all communications are recorded.
• Analyze figures and the number of trips completed by our customers.
• Prepare weekly reports on the achievements of our clients.
• Analyze with all teams the feasibility of developing new products and expanding the company into new markets.
• Distribute revenue figures.
• Administrative Management & Financial Follow-up:
• Prepare a monthly statement for invoicing.
• Prepare advance invoices for consumption.
• Prepare quotes requested by our clients.
• Collaborate across all operational departments (Yassir Go, distribution, Express).
• Client Relationship Management & Database Management:
• Manage the customer database and ensure its up-to-date status.
• Assign clients to commercial staff or relevant teams.
• Transmit client information efficiently (role of "human CRM").
• Prepare presentations related to B2B services.

Profile

• University degree BAC+3 in Commerce, Marketing, Statistics, or equivalent.
• Two years or more experience in a similar position.
• Proficiency in computer tools.
• Mastery of negotiation techniques.
• Problem-solving and solution-oriented.
• Strong communication and interpersonal skills.
• Analytical mindset.
• Rigorous and honest.
• Sense of confidentiality.
• Proficiency in written and spoken French, Arabic, and English.