Growth Operations Specialist, Latam

Growth Operations Specialist, Latam

We are a specialized team that acts as a strategic connection between the client and Yalo. We are dedicated to deeply understanding the client's needs and translating them into effective digital campaign strategies. We serve as strategic campaign consultants, identifying key audiences, the most impactful WhatsApp functionalities, and the messages that will best resonate with their objectives.

Our scope covers the agile coordination of internal teams, the execution of campaigns, the proactive recommendations based on our campaigns expert knowledge, and the maintenance of constant and transparent communication with the client. And to ensure their satisfaction and success of their engagement/activation initiatives.

Responsibilities for this role include:

• Campaigns Management
• Responsible for executing the day-to-day operation activities
• Campaign strategy creation
• Schedule Campaigns / Campaign execution
• Agile coordination of internal teams
• Delivery proactive recommendations to the customer.
• Responsible for some customers portfolio (based on the capacity).
• Responsible to report status of the campaigns internally and with the customer.

Strategy Development

• Collaborate with the Customer Success team to create marketing strategies aligned with the business goals.

Others

• Responsible to find and implement continuous improvement on our Operations Process.
• Support on Internal Initiatives.

Job Requirements:

• Experience:
  • Desirable - Experience in a Marketing position or CPG Industry.
  • Desirable - 1 year of experience in a Customer Support position.
• Strategic Skills:
  • Ability to define and execute effective GTM strategies.
  • Marketing Knowledge and ability to identify opportunities.
  • Marketing/CPG Basic Knowledge
  • Data Analysis and Basic Metrics
• Technical Skills:
  • Excel Master / Google Tools (Google Sheets, Docs, Drive, etc)
• Languages:
  • Intermediate/advanced English

Soft Skills that matter to us:

• Growth mindset
• Proactivity / Curiosity
• Customer Obsession
• Strong planner / organizer (The ability to manage multiple initiatives and prioritize.)
• Strong analytical and strategic thinking.
• Excellent collaboration and relationship-building skills.
• Creativity and innovation in problem-solving.
• Exceptional time management and organizational skills.
• Proactive and results-oriented mindset

What do we offer?:

• Unlimited PTO policy
• Competitive rewards on the market range
• Hybrid work model
• Flexible time (driven by results)
• Start-up environment
• International teamwork
• You and nothing else limit your career here

At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all. We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.

At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.