Receptionist - Day Services

Front Desk Receptionist

We are hiring a Front Desk Receptionist for our Day Habilitation Service on Nostrand Avenue in Sheepshead Bay, Brooklyn. YAI's day programs are designed to assist people to acquire, retain, or improve their self-help, socialization, and adaptive skills, including communication, travel, and other areas in adult education. Activities and environments are designed to foster the development of life skills and adaptation to appropriate social behavior, all to achieve greater independence. The day program focuses on community inclusion through volunteer work, healthy relationship building, promoting self-advocacy, and making informed decisions.

YAI's Mission: Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities.

Job Summary: The Front Desk Receptionist greets and directs visitors, answers questions, and provides direction to office locations, managing the flow of traffic in the office. The Receptionist performs a variety of administrative support and clerical tasks including answering phones, routing calls, and taking messages. The Receptionist prepares meeting and training rooms, maintains supplies, sorts and distributes mail, and coordinates office activities.

Key/Essential Functions & Responsibilities

• Greets visitors entering the office with a positive, helpful attitude; announcing as necessary and directs to the appropriate party and office.
• Maintains office security by following safety procedures, controlling access via the reception and maintains visitor logs of who is entering and exiting the office.
• Answers and screens phone calls in a timely and professional manner; direct calls to appropriate parties.
• Utilizes electronic building access system to enter visitor information and generate visitor passes.
• Maintains the reception area, keeping it clean and free of clutter.
• Schedules and/or confirms appropriate conference rooms for meetings using Outlook calendar as requested.
• Assists with replenishing supplies in the break rooms as needed.
• Receives, sorts, and prepares mail for distribution.
• Assists colleagues with administrative tasks; completes filing, copying, scanning and/or data entry as requested.
• Performs all other duties as assigned.

Minimum Qualification Requirements (including education, experience, licensure/certification, etc. and essential physical capabilities e.g. lifting, assisting lifting, standing, etc.):

• High School diploma or its educational equivalent and six (6) months experience working as a receptionist or performing receptionist and/or clerical duties in an office environment, or
• Satisfactory combination of education, experience and/or training.
• Basis knowledge of Microsoft Office and proficiency with Outlook.
• Strong customer service skills and professional phone manner.
• Ability to multi-task with demonstrated time-management skills and the ability to prioritize tasks.
• Experience with data entry and electronic systems preferred.

Schedule: Full-Time only Monday - Friday 7:30-3:30

Benefits: DailyPay available - Work today, get paid today! Tuition reimbursement Medical and dental insurance - with options for family and more extensive medical plans, as well as vision Paid vacation, holiday, and sick time (depending on time type) 403(b) retirement with employer matching contributions Life insurance and long-term disability Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more at yai.org/benefits

Compensation: $18.00/hour - $18.00/hour

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.