Head Of Operations (m/w/d) Im D2c - ecommerce - Remote Eligible

Head Of Operations

As Head Of Operations, you will take full responsibility for our internal operations – from webshop and logistics to team management and process optimization. You will ensure that our rapidly growing daily business runs smoothly, scalably, and data-driven.

Tasks

• You lead operations. From logistics, purchasing, fulfillment to customer service – you develop robust, scalable processes.
• You own our webshop (Shopify) including all operational processes, KPIs, and interfaces to marketing, product, and finance.
• You lead the team. You conduct our team meetings, coordinate tasks, set priorities, and motivate.
• You manage our service providers, negotiate terms, and ensure smooth operations.
• You ensure that our products are always available through inventory planning and forecasting.
• You are responsible for our product launches – from operational planning to implementation with all involved teams.
• You are the KPI owner. You build dashboards, measure performance, and drive improvements data-based.
• You think systemically. You automate workflows, bring structure to complex processes, and think about scaling our operations 10x.

Qualification

• You have several years of experience in an operational leadership role, ideally in e-commerce, D2C, or FMCG.
• You have already led a team – you can motivate, organize, and moderate.
• You have solid knowledge in the area of inventory planning, forecasting, and purchasing – Excel sheets and planning tools are your comfort zone.
• You have knowledge of webshop management (e.g., Shopify), ideally including the connection of tools and logistics processes.
• You love systems, processes, and clarity – organization is your second name.
• You are tech-savvy and familiar with tools like Notion, Slack, Shopify, Google Sheets, etc.
• You communicate clearly, think entrepreneurially, and want to truly take responsibility for a rapidly growing, eight-figure D2C company.

Benefits

• Impact: You actively shape a health brand with a genuine mission – from daily ops to overall strategy.
• Flexibility: Remote-first with optional team days in Hamburg.
• Above-average pay: Your work has value – and we honor it.
• Ownership: You get responsibility and decision-making freedom from day one – and become part of the leadership team.
• Modern tools and technology: You get everything you need to get started fully.
• Market leader mindset: Yagcho is already one of the best-known supplement brands in the German-speaking region and is growing rapidly – become part of the success story!
• Opportunity for further development – e.g., to COO or Co-Founder level.

Send us your CV (or LinkedIn link) and a few sentences about your motivation! Our process is clear, fast, and respectful: introductory conversation → short case → deep dive with the founder. We look forward to you!