Kundservicehandläggare För Skistar – Via Xzakt, Start 17/11

Customer Service Representative For SkiStar

Are you curious about people, like finding solutions, and think mountain holidays sound like a fun job? Then this could be the right job for you.

We are currently looking for new colleagues for our customer service assignment for SkiStar – the company behind some of Scandinavia’s most beloved ski resorts. With us at Xzakt Kundrelation in Gävle, you will help their guests both before and during their trip, ensuring the entire experience is smooth – from booking to after-ski.

The most important thing is not what you have done before, but what you are eager to do now.

With us, customer service is about meeting people with care and clarity – via phone, chat, and email. You are there when someone needs help, support them further, and make sure they really feel heard. It’s a job where you can make a difference – every day.

And no, we don’t require 5 years of experience (we don’t even require a CV). But we believe you are:

Curious about people Sharp at formulating yourself in Swedish and English A problem solver with good organizational skills Eager to help others have a really great mountain holiday

What does the job entail? As part of our SkiStar team in Gävle, you will help customers with everything from bookings and payments to questions about accommodation, activities, and equipment. You will receive paid training and support from the team throughout the journey.

In practice, this means you: Help customers via phone, chat, and email Answer questions about trips, services, and terms Handle cancellations, complaints, and other customer inquiries Represent SkiStar in a great and solution-oriented way

What do we offer you? A proper introduction plus ongoing support from team leaders and colleagues Fixed monthly salary: 18,997 kr (over 24 years) / 16,386 kr (under 24 years).

A team with a great atmosphere – AWs, quizzes, coffee breaks, and celebrations of holidays are a must.

Bonus on top of the salary and opportunity to grow within the company Health care benefits and colleagues you will actually miss on weekends

How does the application work? We believe more in potential than in paper. Therefore, you don’t have to write a CV and personal letter – instead, you answer a few questions that help us understand who you are and if we fit together. Cool, right?

We recruit on an ongoing basis, so if it feels right – go for it! This could be the start of something new.

In short: Working hours: The schedule is set between 08:00–22:00, every day of the week (including public holidays). Location: Central Gävle Start: November 17 Scope: 80% Employment form: Permanent with a 6-month probationary period

Don’t wait! Click ahead and apply today. We recruit on an ongoing basis!

We look forward to your application – and maybe welcome you to our team