Customer Service Representative (full - time) - Day Shift
XPO Logistics
Customer Service Representative (Full-Time) - Day Shift
Pay starts at $21.53 Shift: 7:30am - 3:30pm, Mon - Fri Full health insurance benefits on day one Life and disability insurance Earn up to 13 days PTO your first year 9 paid company holidays 401(k) option with company match Education assistance
What you'll do on a typical day: Bill shipments according to applicable tariffs and pricing agreements Recognize and resolve documentation errors Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery