Field Operations Manager - Remote Eligible
XPEL
Field Operations Manager
We are seeking a Field Operations Manager. The right person will enjoy a fast-paced environment, is a proactive problem-solver, passionate with building and maintaining a team environment, and strives to be an integral part of the overall success of the company. Ensure XPEL film window tinting and paint protection film meet the standards. Must lead by example and participate in installation duties as needed. Work to learn the newest product innovations, focused on educating and training the in-field operations team on the regularly changing requirements.
Core Duties
- Inventory ordering/inventory monitoring
- Car counts at dealerships
- Liaison between admin and installer - payroll/EOD/Warranties
- Pricing
- Quality control
- Monthly Audits
- End of day reporting
- Billing reporting including research and audit all logged information is in compliance for morning billing
- Audits done by field operations management or regional managers monthly
- Adding employees at locations
- Recording pay raises, and inputting new hires into our software systems
- Assisting in logging warranties and other entries as needed
- New Account set up/Hotspot Administration
- Billing duties
- Other duties as assigned
Job Requirements
Must have a current and valid driver's license with a clean driving record. Excellent communication, interpersonal, analytical and problem-solving skills. Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority. Proficient in Microsoft Office (Word, Excel, Outlook). Enjoys multitasking and works with a sense of urgency.
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.