Key Account Manager (KAM)

Key Account Manager (KAM)

We are strengthening the Partnerships division and we are looking for a new Key Account Manager (KAM) to join the team and help us provide an excellent service to our clients in Europe.

What will your responsibilities be?

1. Manage and optimize each account assigned.
2. Keep continuous contact with your accounts (conference calls, visits) to understand their inputs and propose solutions that benefit both your accounts and their suppliers.
3. You'll work with our clients to balance business strategy and technical objectives that are conveyed as clear, stable priorities for both companies.
4. Analyzing evolution of the assigned clients in order to increase their sales via new connections and/or complementary solutions.
5. Initiate and implement revenue growth strategies with each of your accounts.
6. Provide support and training on Travelgate tools to your accounts.
7. Jointly define partner performance metrics that translate into market expansion & revenue growth for each of your accounts.
8. Proactively provide data-driven insights on product optimization for each of your accounts, identifying growth opportunities, and transforming data into key actionable metrics.
9. Detect business at risk and propose alternatives.
10. Attending specific trade shows representing your team.

What are we looking for?

• You'll have a technical background with experience in XML technical optimization.
• Strong interpersonal skills: you must be able to foster strong relationships with key business partners.
• Proactivity and the ability to propose technical solutions as quickly as possible.
• Ability to work with different teams, often remote (Partnerships, Engineering, Billing, etc.).
• Strong written and oral communication skills.
• Analytical skills and critical thinking.
• Fluency in Spanish and English.
• Fluency in French highly appreciated.
• Experience in travel tech/hotel distribution highly appreciated.
• Start-up mentality: we move fast, & change is our only constant.

What do we offer?

• The opportunity to take a professional step within TravelgateX to play a key role where engineering and business development converge.
• Yearly corporate bonus.
• Quarterly Sales Incentive.
• Flexible work hours.
• Candidate must be based in Madrid or Mallorca.