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Service Technician

Perform comprehensive maintenance to maximize high-production printer uptime
Mexico City
Junior
yesterday
Xerox

Xerox

A multinational corporation known for its photocopiers, printers, and document management solutions.

Service Engineer

We are seeking an experienced Service Engineer to perform preventive and corrective maintenance on high-production and multifunction printing equipment. This role ensures optimal equipment performance and delivers an excellent customer experience.

Key Responsibilities:

  • Perform preventive and corrective maintenance on installed equipment.
  • Diagnose technical issues, analyze root causes, and implement effective solutions.
  • Replace damaged parts and ensure proper functioning of equipment.
  • Provide customer training and guidance on equipment use.
  • Maintain accurate documentation, including service logs and daily reports.
  • Safeguard company assets such as parts, tools, and equipment.

Requirements:

  • Technical Degree or Bachelor's in Engineering (minimum).
  • Technical English proficiency.
  • Proficiency in Microsoft Office Suite.
  • Experience in a similar role servicing high-production printing equipment.
  • Strong knowledge of electronics, mechanics, networking, and computing.

Key Skills:

  • Strong analytical and problem-solving skills.
  • Disciplined and detail-oriented.
  • Excellent customer service skills.
  • Strong sense of urgency and accountability.
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Service Technician
Mexico City
Support
About Xerox
A multinational corporation known for its photocopiers, printers, and document management solutions.