Field Service Engineer

Field Service Engineer

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow. We truly have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive. Create a better tomorrow with us!

The Field Service Engineer performs emergency repairs, warranty service, startup and commissioning support of electrical power distribution and control equipment.

Responsibilities

• Correcting and logging resolution of client identified warranty and quality control issues.
• Provide operation and installation training.
• Providing technical support for field startup pretesting using typical electrical test equipment and program uploading, firmware update installation and operational operation testing of GUI PLC and Relay devices.
• Provide mechanical system repairs and modifications.
• Supporting administrative and planning meetings with clients and contribute to performance improvement.
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.

Qualifications

Basic Qualifications:

• 5 plus years of experience in diverse field service and/or industrial or construction engineering technical support.
• 3 plus years of experience in 600V rated electrical power experience with most types of switchgear.
• Must be eligible to work in the US without sponsorship now or in the future.

Preferred Qualifications:

• Reading schematics and blueprints for power control, automation, and customer technical support.
• Proficient in dealing with client interactions and completing projects on time and within budget guidelines.
• Excellent customer service, time management and follow-up skills.
• Work effectively with internal and external customers and peers to resolve client issues.
• Valid driver's license and record that meets company requirements.
• Ability to work flexible hours, weekends, holidays, and night work as required.
• Demonstrated ability to manage multiple priorities.
• Must be availability for out-of-town work.
• Must carry a cell phone and be on call 24 hours a day, 7 days a week.
• Must have willingness to learn and accept feedback.
• Must have mindset of continuous improvement.
• Must be self-directed and very committed to customer satisfaction.
• Must be able to operate all types of test equipment.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here. The pay range for this position is $73,500 - $126,000 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.