Plan, coordinate, and facilitate events within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Preferred Type of Experience the Job Requires:
Energetic and enthusiastic personality. The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. Must have excellent people skills. Must have experience working with children and children's events. Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. Must have organizational skills, interpersonal skills, and creative problem-solving skills. Retail and/or customer service experience required.
Physical Requirements:
Ability to remain standing for long periods of time. Ability to move throughout the store. Regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.