Devops Senior Manager - OASE

Service Excellence Manager

The Service Excellence team at Oracle Analytics Cloud is on the verge of transforming the development paradigms at the 45 years old Software Giant. With the world moving towards the Cloud, Oracle is at the forefront with a tremendous portfolio of Cloud offerings. However, this transformation happens not just at the product level, but also the process of conceptualizing, developing and deploying the products for the Cloud. Using a combination of cutting edge technologies, continuous process improvements, and innovative business transformation methodologies, a small group of us are blazing the trail on the Service Excellence philosophy.

Who Are We Looking For?

We are looking for a technical leader who will manage a team as part manage our worldwide Oracle Analytics Cloud Service Excellence (OASE) DevOps team. Prior experience in mentoring and managing a DevOps team supporting a complex cloud product is essential per-requisites for you to be successful in this role. The manager will design and manage continuous improvement programs and deliverables. If you are looking for a place where you can bring in your creativity and use the latest cloud tools and frameworks look no further.

Responsibilities

Following are the essential responsibilities of this role. It is a constantly evolving role with increased responsibilities as the business evolves.

• Manage a team of DevOps experts in the variety of time zones (7+ individuals).
• Align work with the OASE team members all over the globe.
• Provide the team members mentoring and guidance on their career growth.
• Ensure the timely execution of critical operational activities that span OASE.
• Continuously guide the team in building innovative best practices and solutions using the best of breed technologies that has pervasive impact on all of Oracle Analytics Cloud.
• Work closely with the Development, PM, and other Oracle Analytics organization leaders and teams to deliver on key programs for customers on time and without negative impact.
• Develop professional relationships at all levels driving cultural change to align managed services delivery with our cloud delivery principles and values.

Ideal Experience

Experience running a team responsible for DevOps activities including service upgrades, runbook creation, and process automation, meeting key metrics. Demonstrated ability to interact with all levels of a large organization from SVPs to individual engineers, Development, product managers, and program managers. Personal experience having launched or supported a complex program or project with infrastructure and software components. A track record in building the next generation of software engineers in your team or peers team, organization. Personal experience managing and leading teams and or different cultures.

What You Need To Have

A BS or MS in Computer Science, or equivalent.

Technical Skills

Knowledge of Oracle Analytics product, OBIEE, Oracle Analytics Server, BI Publisher or Oracle Analytics Cloud (OAC) preferred. Defining and documenting technical architecture of complex and highly scalable products. Experience developing & operating cloud services or large distributed applications in production. Oracle Cloud Infrastructure (OCI) or AWS, Azure, GCP compute, storage, and network operational experience. Programming and scripting languages (Python, bash, Java Script - additional experience with PHP, Groovy, Java, and/or Go is a plus). Using CI/CD scripting tools such as Ansible, Puppet, Terraform or Chef. Experience in Cloud Native application development using Containers and orchestration (Kubernetes) independently scalable microservices. Oracle database, Oracle Autonomous DB, MySQL (experience with MS SQL and/or NoSQL is a plus). Experience in REST API design and development using Java technologies. Issue tracking and collaboration (Jira and Confluence). Producing documentation in support of developed work (KBs, run books, help guides).

Disclaimer

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only. US: Hiring Range in USD from: $107,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: medical, dental, and vision insurance, including expert medical opinion; short term disability and long term disability; life insurance and AD&D supplemental life insurance (Employee/Spouse/Child); health care and dependent care Flexible Spending Accounts; pre-tax commuter and parking benefits; 401(k) Savings and Investment Plan with company match; paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays; paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours; paid parental leave; adoption assistance; Employee Stock Purchase Plan; financial planning and group legal; voluntary benefits including auto, homeowner and pet insurance.