Servicenow Administrator

Job Position

Qualified Applicants Will Have

• Bachelor's degree (preferred); equivalent combination of education, training, and experience may be considered
• A minimum of 2–4 years of experience supporting and administering the ServiceNow platform
• ServiceNow Certified System Administrator (required)
• ITIL® Foundation Certification (required)
• Strong understanding of ITSM processes, ServiceNow architecture, and platform capabilities
• Experience configuring core ServiceNow components (e.g., business rules, UI policies, ACLs)
• Ability to troubleshoot system issues and coordinate with internal teams or vendors to resolve them
• Basic understanding of scripting (JavaScript), integrations, and development lifecycle within ServiceNow
• Excellent communication, documentation, and collaboration skills
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Willingness to participate in on-call rotations as needed

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $74,000.00 to $92,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you have any questions or concerns about this posting, please email taposting@wwt.com.