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Java Support Engineer
Lead incident response and stability improvements for enterprise Java-based applications across multiple teams.
Senior
11 hours agoBe an early applicant
World Wide Technology
Provides global technology solutions, systems integration, and supply chain services to help organizations design, build, and manage complex IT environments.
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Job Title
Qualifications:
- 7+ years in an Information Technology related field with progressive experience in software development, production support, and technical leadership
- Demonstrated experience leading incident response and defect resolution in enterprise application environments
- Experience managing in an organization using Agile and Scrum principles, with the ability to organize and prioritize work in a fast-paced, interrupt-driven environment
- Working experience with development tools and frameworks: Vue.js, Node.js, Java/Spring, Software AG Webmethods, Rabbit MQ, and/or UI Path
- Working experience with DBMSs: Oracle, Mongo, and Postgres
- Working experience with testing frameworks and tools: Vitest, Jest, Playwright, Junit, and/or automated regression testing pipelines
- Working experience with containers (Cloud Foundry, Docker, Kubernetes) and CI/CD tools (GitHub, Jenkins, Codefresh)
- Experience with AI tooling such as Claude, GitHub Copilot, and Microsoft Copilot to enhance development workflows, code quality, and team productivity; demonstrated ability to drive AI adoption across a team and establish norms for effective, responsible use of AI in daily work
- Experience creating bug reports, incident runbooks, testing plans, technical diagrams, and collaborating with other technical and functional teams
- Strong communication skills (written, verbal, and presentation) with a proven ability to communicate incident status, impact, and resolution across technical and business stakeholders
- Result driven and self-motivated with the ability to remain calm under pressure; passionate about application stability and developing people to their full potential through coaching, mentoring, and servant leadership
About World Wide Technology
Provides global technology solutions, systems integration, and supply chain services to help organizations design, build, and manage complex IT environments.