Airport Operations Agent

Airport Operations Agent

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Airport Operations Agent actively monitors inbound and outbound flights, manages data input, serves as a liaison between all service departments, and updates and prepares daily reports on flight activity, including domestic and international schedules.

Responsibilities

• Coordinating emergency and fuel stops with relevant departments and contractors.
• Managing gate control and charter gate assignments.
• Updating schedules to meet aircraft requirements and handling wheelchair requests.
• Maintaining records of all serviced aircraft and completed services.
• Monitoring computers, phone calls, and surveillance for operational oversight.

Minimum Requirements

• 6+ months of commercial aviation operational experience.
• High school diploma or GED.
• Valid US Driver's License.
• Ability to learn PC applications and apply knowledge.
• Ability to communicate in English (Verbal and Written).
• Reports to work on a regular and timely basis.
• Above average interpersonal and communication skills.
• Must be able to work under pressure.
• Must be able to work alone and use independent judgment.
• Capable of handling multiple tasks simultaneously.
• Proficient with Microsoft 365 applications.
• Excellent clerical and administrative skills.

Preferred Skills

• Must be able to concentrate on detail.
• Ability to stand and walk for long periods.
• Write legibly to complete forms and paperwork as required.
• Familiarity with personal computer software is helpful.

Physical Requirements/Working Conditions

• Ability to lift to 35 lbs.
• Ability to sit for prolonged periods.
• Ability to stand and walk for long periods.
• Ability to work in stressful working conditions and under pressure.
• Ability to work in seasonal and adverse weather conditions for extended periods.
• Ability to work rotating shifts including weekends (i.e., Friday, Saturday & Sunday), holidays, and days off.

Perks & Benefits

• Access your pay when you need it through the DailyPay app!
• On-the-spot awards, including gift cards and more!
• Multiple options for both full and part-time employees for quality medical care!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs are offered to all employees!
• 401k program offered with company match!
• Opportunity for Internal Mobility and transfers available!

WFS is an equal-opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.