Urgent: Sales Support & Appointment Setting Assistant (inbound Sales Experience Is Required) - Remote Eligible

Sales Support & Appointment Setting Assistant

Answer incoming calls from ad-generated leads in real time

Greet prospects professionally and confirm key information (name, number, email)

Verify understanding of the scheduled appointment and Google Meet instructions

Ensure leads are properly guided and prepared before sales calls

Confirm scheduled appointments and send reminders when needed

Update CRM or tracking sheets with correct call outcomes

Transfer live callers to the sales closer when applicable

Call back missed or dropped calls

Reconfirm appointments to reduce no-show rates

Maintain a friendly, reassuring, and helpful tone at all times

Use a US-based calling system (Twilio, RingCentral, CallRail, 8x8, etc.)

Work with Calendly or similar scheduling tools

Update notes, call logs, and statuses accurately

Hard Requirements:

Minimum 1–2 years experience in: Appointment setting, Outbound/inbound calling, Customer support or telemarketing

Excellent spoken English and confident phone communication

Comfortable speaking with US clients and answering questions calmly

Strong attention to detail and accurate data logging

Organized, reliable, and responsive during working hours

Schedule:

40 hours per week

Monday to Friday

9AM–6PM US Eastern Standard Time

Offer and Benefits:

Weeks 1–6: $4 USD/hour

Weeks 6 onwards: $5 USD/hour

About WorkStaff360:

Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth.