P3 SRE And Platform Engineer - Sana Search - US Federal - Remote Eligible

Infrastructure And Platform Engineering Role

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Role

This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native).

Federal Security Requirement: This role supports one or more direct or indirect contracts with the U.S. Federal Government. Due to federal government security requirements, all personnel working on these contracts must be United States citizens (naturalized or native).

What You Will Do

Infrastructure & Platform Engineering

• Infrastructure Management: Provision and manage AWS resources (EC2, Lambda, ElastiCache, S3, RDS) using Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
• Self-Service Platforms: Build platforms and tools that empower application developers to interact with production in a self-service manner.
• Containerization: Manage Docker images and Kubernetes manifests (using Kustomize/Helm) to support and scale microservices.
• Automation: Define, design, implement, test, and deploy automation infrastructure for configuration management and service deployment to improve operational efficiency.

CI/CD & Deployment

• Pipeline Maintenance: Support and troubleshoot CI/CD pipelines (e.g., Jenkins, TeamCity, Argo CD), ensuring builds are fast and deployments are reliable.
• Operational Scaling: Drive the "commit to production" workflow, automating manual touchpoints where reasonable to help scale the team.

Reliability & Observability

• Monitoring & Alerting: Configure CloudWatch, Prometheus, and ELK dashboards to ensure team visibility into system health.
• Production Response: Triage, fix, and resolve issues identified by production monitoring. Conduct retrospectives and act on incidents to continually improve systems.
• On-Call Support: In time, you will participate in an infrequent on-call rotation to ensure high availability for critical systems.

Collaboration & Growth

• Cross-Functional Partnership: Build and maintain strong relationships with peers and partners; work closely with developers to debug environment-specific issues and optimize application performance.
• Documentation: Maintain clear, concise documentation for deployment processes, infrastructure diagrams, and reliability practices.
• Innovation Culture: Engage in a culture of learning and innovation through hackathons, online course offerings, and employee-led special interest guilds.

About You

Basic Qualifications:

• 5+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering.
• 5+ years of experience with AWS (Compute, Storage, Networking, and Control Plane).
• Citizenship: Must be a U.S. Citizen (required for Federal Government contract compliance).

Other Qualifications:

• Orchestration: Experience managing production workloads in Kubernetes.
• Automation: Deep familiarity with CI/CD tools and IaC frameworks.