Staff Software Engineer (observability)

Staff Software Engineer (Observability)

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more.

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why:

• Business Insider named us an "enterprise startup to bet your career on"
• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers

Responsibilities

As a Staff Infrastructure Engineer, you will be responsible for deploying, scaling, and maintenance of Workato Observability Platform. You will closely work with Data Engineers, CI/CD Engineers, and Workato Developers as a part of a small, flexible team and will have a direct impact on the process of modernization and maturation of the platform including infrastructure architecture decisions.

We are currently seeking a seasoned Infrastructure Engineer specializing in Observability to join our dynamic team within the Infrastructure department. As the primary contributor, your key focus will involve constructing a robust global distributed observability platform capable of supporting all Workato components seamlessly. You will solve many non-standard tasks related to scaling, reliability, and disaster recovery of the services.

Requirements

Qualifications / Experience / Technical Skills

• 10+ years of industry experience
• Experience in self-hosted systems related to Logs, Metrics, Exceptions, Traces, OpenTelemetry
• Knowledge of Grafana stack and Prometheus
• Experience with Victoria Metrics is a plus
• Experience in building distributed and scalable systems
• Linux (skills in troubleshooting and identifying performance bottlenecks)
• Understanding network architecture, troubleshooting and incident resolution skills in Production environment, writing Post-mortems
• Experience with containers and Kubernetes (installation and configuration of operators)
• Basic knowledge of one or more high-level programming languages, such as Python, GOlang, Java
• Configuration Management Skills, Infrastructure as Code Support
• Contributions to open source projects is a plus

Soft Skills / Personal Characteristics

• Good communication and collaboration skills in international technological companies
• Readiness to work remotely with teams distributed across the world and timezones
• Interest in modern big distributed storage technologies, architectures
• Good Spoken English to participate in product-related, architectural and technical discussions
• Proper balance between being hands-on and deeper analytical approaches

(REQ ID: 2224)