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Advanced IT Support / Network Engineer - Level 3 (MSP) - Remote Eligible
Provide advanced Azure and networking support for enterprise MSP clients
Remote
Senior
3 weeks ago
Workana
An online platform connecting freelancers with businesses for remote and project-based work opportunities across various industries.
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Level 3 Engineer
Full-time | Remote | CST Coverage
We're hiring a Level 3 Engineer to provide advanced technical support and infrastructure expertise for our US-based MSP clients. This role is ideal if you thrive in complex problem-solving, infrastructure projects, and mentoring junior engineers.
What You'll Do
- Handle escalations from Level 2 engineers.
- Perform advanced Azure tasks: resource setup, policies, security, scripting, automation.
- Support enterprise networking: firewalls, routing, VPNs, VoIP optimization.
- Mentor Level 1–2 engineers, ensuring best practices.
- Document escalations, infra changes, and project work.
- Contribute to migrations and enterprise initiatives.
Advanced IT Support / Network Engineer - Level 3 (MSP) - Remote Eligible
Remote
Engineering
About Workana
An online platform connecting freelancers with businesses for remote and project-based work opportunities across various industries.