Senior Inside Sales Representative

Senior Inside Sales Representative

As a Senior Inside Sales Representative, you bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes.

Key Responsibilities:

• Proactively reach out to potential customers via phone, email, and online channels to generate leads and close sales.
• Respond to inbound inquiries and follow up on marketing-generated leads.
• Understand customer needs and recommend appropriate products or services.
• Maintain accurate records of all sales activities and customer interactions in the CRM system.
• Collaborate with the marketing and field sales teams to align on strategy and messaging.
• Meet or exceed monthly and quarterly sales targets.
• Provide excellent customer service and build long-term relationships with clients.

About You:

• Proven experience in inside sales, telesales, or a similar role.
• Strong communication and interpersonal skills.
• Ability to understand customer needs and handle objections effectively.
• Familiarity with CRM software (e.g., Salesforce).
• Goal-oriented with a track record of meeting or exceeding sales targets.
• High level of self-motivation and ability to work independently or as part of a team.
• Familiarity with ESG, EHS, or risk management concepts is a plus.

Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.

We pride ourselves on our culture, which promotes inclusion, accessibility, and flexible working arrangements.

We care for our people and as a part of that we offer:

• Flexible Working Arrangement – Work from Anywhere and Hybrid Working promoting work life balance
• Learning and Development opportunities
• Access to health and wellness programs
• Parental leave benefits that exceed legislative requirements
• The opportunity to work within a global organization with experienced leaders