Team Leader - Customer Services/sales

Internal Opportunity – Team Leader – Chesterfield - Infrastructure

So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Looking to take the next step in your career? We have an excellent internal opportunity for a Team Leader to join on e of our Internal Teams. This is a perfect chance if you're looking to progress your career within Wolseley and take advantage of the training and development opportunities we offer. Grow with us, enhance your skills, and take your career to the next level!

What you'll be doing in this role:

• Day-to-day management of the team.
• Ensuring the team delivers first-class customer service.
• Being the direct point of contact/escalation for the customer.
• Liaising with the Key Account Director, Business Development Manager, and key Account Manager regarding any opportunities or issues that arise.
• Ensuring all orders, quotes, and queries are dealt with efficiently and that queries are closed promptly.
• Coaching and mentoring the team.

What we're looking for:

• A customer first approach with great communication skills.
• Experience leading people/teams in a fast paced customer services environment
• Forward-thinker, with the ability to challenge the status quo.
• Someone who is prepared to challenge and help develop processes moving forward

Apply today and take the next step in growing your career! We are dedicated to 'nurturing the potential' of our colleagues through the Talent Guild.

You'll have the opportunity to pursue further development via our internally delivered Talent Booster programmes or complete a professional qualification with our nationally recognised learning providers. With the support of your manager, you can create a plan to excel in your career at Wolseley.

Regardless of the outcome of your application for this position, you will find opportunities to support your development from personal development plans with clear learning goals to exploring our comprehensive suite of online resources.

For more information, contact Steph.Wright@wolseley.co.uk to arrange a chat about this exciting opportunity.

We look forward to receiving your application.