Sales Office Manager

Sales Office Manager - Norwich – Burdens and Fusion Utilities

Brilliant opportunity to step up to manager

We are Burdens and Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Office Manager based in Norwich you'll be responsible for:

• Leading the sales office, driving branch performance and managing the in-branch sales team of two
• Building and maintaining strong relationships with internal stakeholders and external customers, ensuring excellent service
• Managing your own customer ledger, analysing Power BI sales reports to identify growth opportunities, and overseeing onboarding and customer visits.
• Conducting performance reviews, 1:1s, recruitment, and providing cover for the Branch Manager when required.

This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am -5.00pm

And here's what we'd like you to have:

• Industry knowledge in a civils or merchants background is essential
• A strong sales background with proven ability to build lasting customer and stakeholder relationships
• Excellent communication skills and a collaborative approach to team and customer engagement
• To be ambitious, ready to step up into a management role

We look forward to receiving your application!