Window And Door Service Technician

Service Technician

America’s premier window and door replacement company, Renewal by Andersen, is looking to add a full-time in-field Service Technician to our team! We are looking for candidates with a strong knowledge of window and door installation who can work both independently and with our Service team to resolve issues and ensure customer satisfaction. Must have window installation experience, a valid driver’s license, & a good driving record to be considered for position.

Key Responsibilities:

• Service and repair previously installed windows & doors (sashes, screens, locks, units, woodwork, etc.)
• Analyze problems and come up with solutions independently, with the Service team, and our customers
• Determine and follow through on corrective action that is efficient and cost effective
• Maintain customer satisfaction from start to finish with a positive, can-do attitude
• Work in a highly collaborative environment
• Timely documentation of service notes and complete paperwork
• Collect and process payments if necessary
• Fully complete service training from lead service tech and understand procedures implemented with both service and safety

Other Experience and Qualifications:

• Excellent communication and interpersonal skills
• High attention to detail and commitment to delivering high quality workmanship
• MUST have at least 2 years window installation experience
• Knowledge of general construction, home improvements, and renovation preferred
• Ability to work independently and solve problems on the spot
• Valid Driver’s License and clean driving record this position is contingent on successfully passing a detailed driving record check and meeting the necessary requirements to be insurable under our company’s policy

Application Instructions:

E-Mail a Résumé: jobs@teamrba.com