Trainer Account Management

Account Management Trainer

Navitus Health Solutions is seeking an Account Management Trainer to join our team! The Account Management Trainer is a highly motivated professional with at least 2 years of successful experience in training or adult learning. While proficiency and deep knowledge of policies, procedures, tools, and applications are essential, these can be acquired over time. The Trainer is responsible for developing learning content, creating departmental training programs, drafting training schedules, and executing tactical and operational tasks to meet the training needs of Account Management team members.

Responsibilities:

• Create, maintain, and execute an engaging curriculum for onboarding Navitus Account Management professionals and continuous learning for current associates at all levels (entry, mid, and professional).
• Utilize a variety of instructional methods, including simulations, team exercises, workshops, guided discussions, technical manuals, handouts, visual aids, and videos.
• Lead process documentation for the Customer Success organization including creation, maintenance, storage and organization of all work instructions and related items.
• Provide one-on-one performance coaching and milestone reporting to support, mentor, and monitor the progress of new...

Pay Range USD $52,656.00 - USD $62,686.00 /Yr. STAR Bonus % (At Risk Maximum) 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am-5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.