Temporary Senior Engineer Technology

Temporary Senior Engineer, Technology Operations Center

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today\'s most important industries. Our growth is driven by delivering real results for our clients. It\'s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it\'s no wonder we\'re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you\'re as passionate about your future as we are, join our team.

KPMG is currently seeking a Temporary Senior Engineer, Technology Operations Center for a nine-month assignment to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities:

• Monitor infrastructure, applications, and network systems using enterprise tools; respond to alerts and incidents, perform initial triage, and escalate as necessary
• Maintain situational awareness of the IT environment and provide real-time updates to stakeholders; collaborate with support teams to resolve issues and restore services quickly; participate in shift rotations to provide 24x7 coverage
• Support change enablement activities and ensure proper validation and communication; generate and distribute operational reports and metrics
• Continuously improve monitoring and alerting capabilities; escalate incidents to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution
• Use standard runbooks to mitigate or resolve incident and support requests and escalate to appropriate teams as necessary; participate in and track incidents from inception to resolution, including root cause analysis; support continuous improvement to internal processes
• Act with integrity, professionalism, and personal responsibility to uphold KPMG\'s respectful and courteous work environment

Qualifications:

• Minimum three years of recent experience in IT operations, NOC/TOC, or systems monitoring
• Bachelor\'s degree from an accredited college or university is preferred; minimum of a high school diploma or

KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.