Supervisor - Patient Financial Services

Job Posting

Job Requirements: Discover. Achieve. Succeed. Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is HYBRID. FTE: 1.000000 Standard Hours: 40.00 Shift: Shift 1 Shift Details: Monday - Friday 8am-4:30pm. Onsite at Froedtert Hospital 3 times per week. Travel to Froedtert West Bend and Froedtert Menomonee Falls 1x per month. Travel required to Froedtert Holy Family Hospital 1x per month. Remote 1-2 days per week (subject to change due to business needs)

Job Summary: Ensures efficient and effective daily operations of the Patient Financial Services Department, including a high sensitivity to our corporate compliance guidelines, and supervision of processes and systems in financial counseling, customer service, and cashier services.

Experience Description

Two years management and leadership experience required. Recent experience in Revenue Cycle, Social Work, or Case Management supervision preferred.

Education Description

Bachelor’s Degree in Business, Management, Social Work, or related field required. In lieu of degree, a minimum of 4 years of progressively responsible experience in hospital financial counseling, patient access, or revenue cycle operations, including at least 2 years in a supervisory or leadership role, may be considered as equivalent.

Special Skills Description

Problem solving and well developed analytical skills. Effective written and verbal communication skills. Computer Skills. Experienced in Microsoft Word & Excel. Epic ADT/Prelude and HB Resolute experience is preferred.

Licensure Description

Federal and State Certified Application Counselor certification required or must obtain within first 1 year of employment.

Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available