Senior Account Manager

Job Posting: Senior Account Manager

Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role: As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary: As part of a manufacturer of fluid management solutions & technology for the medical industry, the Senior Account Manager is responsible to build and maintain effective long-term relationships with a defined customer base to ensure a high level of satisfaction and to increase revenues. Identifies, develops and typically closes new sales opportunities. Develops medium to long-term sales plans and prepares strategies to protect, grow and diversify the relationship with targeted customers. This individual will work closely with cross-functional departments, such as Engineering, Operations, Marketing, Quality and Customer Service to accomplish their goals and objectives.

Essential Job Duties and Responsibilities:

• Sales growth - Meets monthly, quarterly, and annual assigned sales quotas for revenue growth and strategic objectives in assigned territory or assigned accounts.
• Strategic Account Management - Maps out Key Account organization and develops relationships with key decision makers to understand what is required to add value, win new business, and exceed expectations. Leads Nordson Medical\'s strategic objectives and account planning process for Key accounts to include revenue targets and performance objectives.
• Is a strong customer advocate and informs and educates Nordson Medical business units with what is required to win new business.
• Work closely with the North America Sales Manager and Product team implementing strategic projects that focus on profitable growth of the business to include price adjustments, new product implementation, and contractual negotiations.
• Increase sales volume for assigned products and markets assuring consistency with the businesses marketing strategies, goals, and targets.
• Identify and develop customers for existing products to profitably increase sales to meet and exceed business growth targets.
• Utilize technical expertise in products, processes, and applications to accelerate qualification of existing and new products at potential customers.
• Identify, analyze, and provide timely and accurate market information, such as pricing dynamics, competitive situation, and market evolution.
• Maintain excellent up-to-date record system for accounts, products, and distributors to have continuity of strategy on file.
• To ensure success, you should possess extensive sales experience in a related industry and the ability to generate business leads.
• You will need to identify new business leads and contact prospective strategic clients to promote reliability products and services.
• A successful candidate must be skilled in establishing efficient communication channels and liaising between strategic clients and internal departments.
• To build the business, you will handle current and potential customer queries and develop innovative solutions for complex problems.
• Communicates Nordson Medical\'s value proposition for both products and service and is a trusted advisor to the customer.
• Leads communication efforts between Accounts and Nordson Medical business units, establishing recurring calls, business reviews, and visits.
• Proactively assesses, clarifies, and validates customer/prospective customer needs on an on-going basis.