Operations Specialist

Operations/Office Clerk

As an Operations/Office Clerk, you will play a crucial role in upholding the organization's mission, values, and vision through daily tasks. You will ensure compliance with internal policies, regulatory standards, and credentialing requirements, while providing comprehensive administrative support. Responsibilities include managing incoming mail—U.S. and interdepartmental—by sorting, stamping, and logging as needed. Provide comprehensive administrative support including drafting and refining reports, presentations, and communications; ensure accuracy in grammar, formatting, and content. Maintain organized filing systems and reference materials for easy retrieval. Develop and update internal forms; compile weekly and monthly data reports. Coordinate calendars, maintain project timelines, and manage departmental documentation. Oversee office supply inventory—order, verify, and distribute materials; maintain stock in designated areas and manage weekly online orders. Keep shared spaces tidy and well-stocked; liaise with cleaning vendors to ensure a safe and organized environment. Operate and maintain office equipment such as copiers, scanners, and fax machines; perform related tasks as needed. Respond to information requests with professionalism and efficiency. Contribute to both independent and team-based projects; may lead or support initiatives as assigned. Provide backup support for reception duties, facilities inbox, and other designated areas. Assist with special assignments and perform additional duties as required.

Skills and Qualifications include 2 or more years' experience in the insurance industry preferred. Previous customer service experience a plus. Knowledge of insurance principles, claims, or applications a plus.

Work Environment This is a 5-day-a-week position located in our office at 1570 Midway Place, Menasha. The schedule could be 8:00am – 4:30pm or 8:30am – 5:00pm with a 30-minute unpaid lunch.

Pay and Benefits The pay range for this position is $18.50 - $19.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type This is a fully onsite position in Menasha,WI. Application Deadline This position is anticipated to close on Aug 27, 2025.

About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.