Network Engineer

Network Engineer

Genesis10 is seeking a Network Engineer. This is a 6-9+ month contract position located in Brookfield, WI. This is a hybrid role requiring 3 days onsite per week, 2 days may be worked remotely.

Job Responsibilities:

• Implement, administer, and troubleshoot network infrastructure devices including wireless access points, firewall, routers, switches, and controllers and related software and applications.
• Troubleshooting, diagnosing, and resolving hardware, software and other network and system problems.
• Replacing faulty network hardware.
• Conducts network/site visits and prepares visit reports.
• Ensures disaster recovery solution is operational, maintained and meeting the business needs.
• Adheres to the company’s ITIL processes in the ITSM system that documents requests, incidents, problems, and changes.
• Provides a proactive approach and thought leadership to implement efficiencies to the environment.
• Delivers excellent customer service, resolving support requests and ensuring prompt and effective resolutions within agreed service timescales.
• Performs maintenance tasks on supported infrastructure and applications during after business hours maintenance windows when required.
• Escalates calls where significant service affecting incidents or security breaches occur as appropriate.
• Follows standard operating procedures relating to management of the network and security environments.
• Completes and maintains accurate documentation.
• Performs project work and other duties as assigned.

Requirements:

• Bachelor’s degree or equivalent experience in an IT infrastructure delivery and/or support role.
• Minimum of 5 years’ working experience in an IT infrastructure delivery, design, and support role for on-premise infrastructure.
• 5+ years’ proven experience in protecting data, software and hardware by coordinating, planning, and implementing network security measures.
• 5+ years’ experience with enterprise networking - routing protocols & traffic flow, VLAN and subnet management.
• Preferred working knowledge of SDWAN.
• 3+ year’s proven experience installing and/or supporting VMWare and Cisco Networking Equipment, including routers, switches, firewalls, and wireless access points.
• 3+ year’s proven experience with VPN and remote access technologies.
• Ability to think through problems and visualize solutions.
• Valid driver’s license and reliable vehicle for travel to branches.
• On-call availability for emergency support calls 24/7 with a half hour response time and off-hours availability for maintenance windows.
• Excellent verbal and written communication skills, organizational skills, and the ability to work independently.
• Demonstrated ability to create accurate network diagrams and documentation for design and planning network systems.
• Demonstrated ability to use judgment and discretion in various situations while maintaining...

Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran