Manager Technical Services - Remote Eligible

Manager, Technical Services

Emplify Health is seeking an experienced Manager, Technical Services to lead enterprise-wide technical operations and infrastructure initiatives. This role requires a strategic leader with deep technical expertise and proven ability to mentor and develop high-performing teams. In this role, you’ll have the opportunity to lead and manage a team of 20+ direct reports across the enterprise, providing mentorship, guidance, and professional development.

Key Responsibilities:

• Oversee infrastructure operations, including storage, database administration, and enterprise systems
• Drive improvements and operational efficiencies through leadership and collaboration
• Support virtualization and cloud initiatives, including Hyper-V (VM) and Azure environments

What’s Available:

1.0 FTE Schedule: Monday-Friday Days

Location: Remote eligible position for residents of WI, MN, and IA. However, would require willingness to work onsite as needed for business needs. Immigration sponsorship (e.g., H-1B) is not available for this position.

What You’ll Need:

Education: Bachelor’s degree in Healthcare or Computer Science or a related technical field

Network Topologies, Network Security, Routing and Switching

Experience: 5 years of extensive experience in information technology. Extensive knowledge of and demonstrated competence in installing and supporting a large network infrastructure Background in infrastructure, storage, and database administration. Prior experience with Epic Client System Application (ECSA) preferred. Experience with Hyper-V virtualization, and exposure to Azure/cloud technologies. Demonstrated competence in supporting large-scale network infrastructure. Passion for service excellence and continuous improvement Strong leadership and team building capabilities

In addition to the rewarding work, you’ll receive:

Competitive Benefits: We offer a comprehensive package including medical, dental, pet insurance, and a generous retirement contribution.

Work-Life Balance: We prioritize your well-being with a 24/7 Employee Assistance Program, generous PTO, and paid holidays.

Professional Development: Invest in your future with our Tuition Invest Program (up to $3,000 per year), access to hundreds of internal courses, and our Career Development Center.

Diversity, Equity & Inclusion: We foster a welcoming environment with an inclusive celebration program, Unconscious Bias Training, and Patient Care resources.

Additional Employee Discounts and Perks

If you are looking to be a part of a stable and growing mission-driven organization, this may be the right opportunity for you!