IT Systems Engineering Trouble Shooting PC Consultant

IT Systems Engineering Trouble Shooting PC Consultant

Consultant: Network Infrastructure, Project Support Services, VoiP Skills, IT Systems Engineering Trouble Shooting

Start date : 09/02/2025

End Date : 06/30/2026

Submission deadline : 8/22/2025 4:00:00 PM

Client Info : WHS

Note: Interview Process: Microsoft Teams with Video

Duration: 6/30/26 with possibility of extensions

Onsite or Remote? Candidates MUST be WI residents or willing to relocate to WI prior to starting the role at their own expense. This is a hybrid position, requiring extensive travel to remote sites throughout the state while driving a state fleet vehicle, or when appropriate, use of a personal vehicle with expensed mileage costs.

On-site HQ work is required with travel to remote sites across the state.

Description: The Bureau of Information Technology Services (BITS) at the Wisconsin Historical Society (WHS) manages the technology infrastructure that drives the Agency’s facilities, security, and business systems. The IT department manages infrastructure and software that supports the WHS Headquarters building, the State Archives Preservation Facility (SAPF), and twelve Historic Sites around the State. This position reports to the Deputy IT Director and works closely with IT team members, facilities & maintenance staff, site leadership, key internal stakeholders such as the State Historic Preservation Office (SHPO), and external partners including the Department of Administration’s (DOA) Division of Enterprise Technology (DET), providing expertise and support for a variety of complex technical and facilities infrastructure solutions.

The Surveillance & Access Control III position is a highly technical role responsible for installing, configuring, testing, and managing agency infrastructure projects to modernize a variety of complex electronic systems including security, life-safety, building automation, and network solutions. This includes hands-on work not limited to running cables, terminating fiber or copper network connections, mounting equipment, installing hardware, and generally assisting with infrastructure-related facilities projects. While not directly responsible for network administration, the Surveillance & Access Control Technician III plays a key part in identifying, troubleshooting, and coordinating solutions for network-related issues in partnership with IT leadership and external service providers ensuring that electronic systems integrate properly into the agency and state’s infrastructure.

Working both independently and as part of project teams, the Surveillance & Access Control Technician III champions and supports ongoing modernization efforts, performs life cycle planning for critical security and facility technologies, and develops documentation for maintenance and troubleshooting.

Responsibilities:

• Facilities Technology Planning & Project Support
• Participate in planning for new site builds, renovations, and infrastructure upgrades involving security or building control technologies.
• Coordinate and oversee the IT related components of installation and ongoing management for surveillance systems, access control equipment, fire or security systems, building automation controls, network infrastructure, VoIP systems, etc.
• Coordinate and assist with technology setups for new locations, renovations, and infrastructure upgrades.
• Manage external vendors or contractors performing system installations and integrations to ensure quality, safety, and adherence to WHS standards.
• Frequent travel to WHS and partner locations attending and providing technology expertise in support of numerous Facilities or IT led projects.

Facilities & Network Infrastructure Support

• Install, terminate, and maintain copper and fiber cabling, and structured wiring for network or facilities technology.
• Perform patching and connectivity troubleshooting at IT closets and mechanical spaces.
• Identify facilities systems and network performance issues.