Implementation Operations Analyst

Implementation Operations Analyst

Navitus Health Solutions is seeking an Implementation Operations Analyst to join our team! The Analyst, Implementation Operations supports the development and maintenance of implementation processes, tools, and systems. This role analyzes data to identify trends and collaborates with internal teams to ensure operational compliance and support business development efforts. The Analyst contributes to process improvements and assists in resolving implementation-related issues under the guidance of senior team members.

Responsibilities:

• Support the creation and delivery of the department roadmap by contributing data and coordinating with stakeholders
• Maintain and update implementation processes for assigned lines of business
• Create and maintain implementation tools and training materials as directed
• Recommend areas for automation and support implementation of efficiency improvements
• Generate and maintain reports for leadership review
• Deliver training sessions and update materials as needed
• Report team metrics including but not limited to the following - Performance Guarantee, weekly client status report, Pre and Post Go Live Client Status report, Post Go Live issue resolution Management

Pay Range: USD $58,460.00 - USD $70,434.00 /Yr.

Navitus Health Solutions is an Equal Opportunity Employer: Disabled/Veterans/Male/Female/Minority/Other