Home Care Services Coordinator

Home Care Services Coordinator

Presbyterian Homes & Services - Fairway Knoll is seeking a Home Care Services Coordinator (HCSC) to join its team. The Home Care Services Coordinator is responsible for scheduling and coordinating the work of Resident Assistants in Assisted Living, assisting with hiring, data entry office support, and coordinating billing for home care services.

Schedule/Hours: 3 days per week as HCSC + 1 day as Resident Assistant; rotation of on-call phone

Reporting Structure: The Home Care Office Support position reports directly to the Clinical Administrator.

About This Community: Perched atop a lush golf course with sweeping views of nature, Fairway Knoll in Germantown Wisconsin is right off Hwy 41 on Mequon Road, offering easy access to Milwaukee or West Bend!

Responsibilities

• Assist with the onboarding process of new Resident Assistants as designated.
• Coordinate the orientation of Resident Assistants.
• Coordinate and develop Resident Assistant work schedules.
• Communicate all performance concerns, educational needs and development opportunities to supervisor in a timely manner.
• Provide input to performance evaluations of Resident Assistants.
• Implement established staffing patterns and schedules that meet resident care needs and financial goals.
• Serve on-call for staffing needs as required.
• Maintain accurate staffing documentation including attendance tracking as designated by site.
• Maintain and submit accurate staffing statistical data to supervisor according to established timelines.
• Provide clerical support for the Home Care function.
• Coordinate and complete home care billing for services provided to residents according to established procedures.
• Maintain inventory, billing and distribution of supplies and equipment according to established procedures.
• Prepare and maintain accurate and timely payroll information for the clinical function as assigned.

Qualifications

• Demonstrated leadership qualities such as problem solving, organizational skills, and ability to work well with and coordinate the work of others.
• Demonstrated computer proficiency including word processing and other computer experience.
• Demonstrated compatibility with the PHS mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

About PHS: Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.

An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.

Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.