Food Service Supervisor

Food Service Supervisor

This Food Service Supervisor is located within the Nutrition & Food Service at the William S. Middleton Memorial Veterans Hospital in Madison, WI. This announcement will be used to fill vacancies. Qualified applicants will be considered and referred as vacancies become available. You will receive an email notification when your resume has been referred. The purpose of the position is to provide food service supervision in the Nutrition and Food Services Department. Major duties and responsibilities include (but are not limited to): supervising all areas of food production and service, taking corrective action for any problems that might arise on the floors pertaining to food service, receiving and inspecting deliveries and requisitioning all supplies needed in all food service areas, preparing performance ratings/competencies for all employees under their direct supervision, discussing work performance and problems with employees, monitoring tardiness and attendance, providing guidance and making necessary adjustments in assignments when necessary, carrying out the responsibilities of the position within general instructions, standard procedures and established policies, ensuring subordinates complete the tasks to which they are assigned, establishing priorities for daily operations in the event of emergency situations, defining the standards of quality and quantity to be met, serving as a member of the in-service training team by providing individual and/or group instruction for employees, providing guidance and assistance for lower grade employees in making decision when assembling patient trays and utilizing correct foods to be served on modified diets, maintaining inventory of food service supplies and equipment, conducting quality assurance monitors and sanitation reviews, supervising the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team, and performing other related duties as assigned.

Work Schedule: Full-time- 5:30am- 2:00pm with rotating weekends and holidays. Telework/Remote: Is not authorized. Position Description Title/PD#: Food Service Supervisor/PD01607A. Relocation/Recruitment Incentives: Is not authorized.

Requirements Conditions of Employment: You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. You may be required to serve a probationary period. Subject to background/security investigation. Pre-employment physical required. Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/04/2025. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety, Interpret Instructions, Specifications (other than blueprint reading), Lead or Supervise, Materials, Technical Practices, Use and Maintain Tools and Equipment, Work Practices. WS-04 Grade level: You must demonstrate the ability to supervise and lead the work of Food Service Workers to include planning and organizing all aspects of food service with any type of food service environment. This would include ensuring staff understand and comply with food service safety and sanitation guidelines; assisting with scheduling work assignments, making adjustments when necessary to guarantee coverage and work completion; make recommendations in staffing needs, performance and training. I have a working knowledge of the food service industry to include experience with basic, specialized and/or modified diets, food portioning, preparing menu options. I am capable of following instructions and can follow proper food handling guidelines. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Effort/Requirements: Supervise in the preparation of foods for cooking and service, assist with cooking and baking; serve personnel and patients; set and clear dining room tables; wash dishes, kitchen utensils and equipment; clean and scrub kitchen, dining room, storeroom and refrigerator. Working Conditions: Subject to extremes of hot and cold; exposed to minor cuts, bruises, burns and scalds that would occur in a kitchen environment. Fire or explosion is a potential hazard. Customer Service: Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately. Automated Data Processing (ADP) Security: Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, federal regulations, VA statutes and policy, and VHA policy. Protects the data from unauthorized release or from loss, alteration, or unauthorized deletion. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc., as set out in the computer access agreement that the employee signs.

Education is not required for this position. IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional Information: Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.