Job Requirements:
Develop structured and stable PC/mobile device deployment and management solutions. Phone support skills a must for management of remote workforce. Provide solutions for security enhancements and management of the environment. Provide weekly, monthly, and on demand KPI reporting. Develop, review, and maintain all documentation SOP\'s and user documentation. Adhere to all corporate policies and SOP\'s. May be involved in desktop engineering and support for root cause analysis or oversight of key issues. Additional responsibilities as assigned.
Other Experience and Qualifications:
5+ years in PC support including tablet, laptop, desktop, and mobile support. 5+ years in centralized MDM management of mobile device management. 5+ years in Security Management of desktop environment. 5+ years Active Directory administration experience. 3+ years working with ITIL Practices or similar enterprise experience.
Application Instructions:
Apply online.