Deposit Operations Assistant

Deposit Operations Assistant

Port Washington State Bank, a 15-time Top Workplace winner, is a community-minded bank where people build lasting careers. We’ve been family-owned since 1899 and continue to put people first: our customers, employees, and communities. With a strong culture, competitive benefits, and a team that supports your growth, you’ll feel right at home here. Whether you’re starting fresh or growing your experience, this role is a great way to step into banking. We provide thorough training and a supportive team so you can succeed even without prior banking experience. We are seeking a Deposit Operations Assistant with prior banking experience to support the daily operations of our bank. This position provides direct assistance to the Deposit Operations Officer, retail staff, and customer service teams. You will handle responsibilities that require accuracy, sound judgment, and the ability to adapt quickly in a fast-paced environment. The ideal candidate brings a solid understanding of banking processes and customer service, ensuring we deliver the highest level of integrity and professionalism. In addition to operational duties, you will promote bank products and services to meet customer needs.

Essential Functions:

• Provide customer service and support to bankers
• Verify new accounts and review daily maintenance
• Index and review deposit documents
• Review daily deposit reports
• Process IRAs and HSAs
• Handle debit card printing and disputes
• Program maintenance changes

What We’re Looking For:

• Strong understanding of customer service in a banking environment
• Detail-oriented with excellent organizational skills
• Ability to communicate effectively and manage multiple priorities
• Minimum 2 years of banking or financial services experience (teller, customer service, or operations)

Ready to join a company that has been trusted for generations? Apply today.