Customer Service Rep Long Term Care
Wisconsin Staffing
Job Requirements
This remote [Jacksonville/St Augustine, FL area] position requires a dedicated area at home that is quiet and free of distractions, with a strong internet/Wi-Fi connection to communicate with customers and internal staff. The employee must be able to use a headset and laptop provided by the company. When needed, there will be in-person training and meetings with management. This employee takes calls from Long Term Care customers, enters orders, and dispatches to the appropriate service center.
Job Responsibilities:
- Account Management Duties
- Data entry, detail oriented and problem solving skills
- Follow up with internal departments for customer resolution
- Answer questions and troubleshoot customer issues
- Timely responses and accountable for productivity
- Positive attitude, team player, results oriented
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. AA/EOE, M/F/Disabled/Veterans